fastenal Company

Customer Supply Chain AdministratoR 01 / 2022 - Current

Service representative for the regions largest account. Had extensive communications with vendors and customers. Made sure they received what products they needed through procurement and sourcing.

• Procurement – Created and sent thousands of purchase orders. Familiar with the PO process from both ends by cutting Pos as well as receiving and processing them from customers.

• Sourcing – Sourced many different categories of products. Searched for products that would give the customers the best value while maintaining the best price.

• Logistics – Focused on minimizing transportation costs while getting products to the customers in a timely manner.

• Quotes – Was on both sides of the quoting process, both completing request for quotations as well as getting quotes from vendors. This gave me the experience of talking to both vendors and customers on a daily basis.

Wisp resort

Ski Technician/ Beach Hut Attendant 12 / 2020 - 01 / 2022

Ensured the comfort and safety of customers who were renting skis. Interacted with customers to determine correct equipment.

• Communication – Had to properly communicate with both coworkers as well as customers to ensure that a very busy ski shop ran smoothly.

• Responsibility – Did regular checks and tests the equipment to ensure quality and safety.

• Skills – Licensed Ski technician

Managed watersports rental business specializing in kayaks, paddleboards, and other water equipment. Experienced running a POS system while managing other employees and insuring customers a good experience.

• Management – Trained new employees in customer interactions, POS system, equipment use, and much more.

• Finances – Recorded and matched daily revenue. Dropped cash off at secure location.

• Training – Trained both employees on business functions as well as trained customers on how to use their equipment.

The Home depot

Order Fulfillment Associate 04 / 2020 - 09 / 2020

Worked in Home Depots first ever curbside delivery system created in response to the COVID-19 Pandemic. Received, picked, and delivered customers’ orders.

• Inventory Management – Received shipments into the store and staged them for pickup or delivery. Had to keep an eye on inventory levels to possibly transfer in or reorder.

• Customer Relations – Interacted with customers during the pandemic. Had to find new ways of completing their requests while maintaining proper distance.